Nearly 14 million patients across England are now using online GP services.

4th April 2018

Patients are using the online GP services to book appointments online, order repeat prescriptions and view their records.

There has been a 42% increase in the number of people who are signed up for online services compared to this time last year. This means 24 per cent of patients (13.9 million) in England are now registered to the online GP Service.

An average of one million appointments are being made or cancelled online every month and nearly 2.3 million prescriptions ordered online, as more practices and their patients increasingly use digital technology.

Juliet Bauer, chief digital officer for the NHS, said: “We’re delighted to see an almost doubling in the numbers of people accessing digital services in GP practices since last year, this is just one example of how we are increasing the use of technology in the NHS to empower people to take more control of their health, wellbeing and care.”

NHS England says there is increasing evidence that shows expanding the use of these services helps to improve access for patients, reduces administrative workload for practices and increases patient satisfaction.

sick person at home having online consultation