The health insurance and private healthcare company hopes to offer a “game changing combination of digital and in-person healthcare” by joining forces with US-based digital health technology business, HealthTap.
The partnership will allow Bupa’s 16.5 million customers to access HealthTap’s health operating system called HOPES which creates a unified personal health record and provides healthcare for 10.6 million people in clinics and hospitals worldwide, and looks after around 22,000 aged care residents.
Customers will also have access to HealthTap’s AI-driven apps, which Bupa said would enhance speed, convenience and quality of care.
Last year, HealthTap launched a voice-activated ‘Doctor AI’ that can be accessed through the Amazon Alexa virtual assistant.
No financial details of the partnership were revealed, but the companies said that over the past year they have been working towards a number of solutions for day-to-day customer needs.
This includes customers being able to easily access doctors who are covered by Bupa insurance and connecting residents in their care homes with doctors by video chat.